HPE Foundation Care - 3 Year Extended Warranty - Warranty - 9 x 5 Next Business Day - On-site - Maintenance - Parts & Labor - Electronic, Physical
Mfr # H7JQ1E
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Main Features
Product Type Warranty
Manufacturer Part Number H7JQ1E
Service Name Foundation Care - Extended Warranty
Manufacturer Hewlett Packard Enterprise
Brand Name HPE
Service Information
Product Supported
HPE MSA 2052 Arrays:
• Q1J02A
• Q1J02AR
• Q1J03A
• Q1J03AR
• Q1J30A
• Q1J30AR
• Q1J31A
• Q1J31AR
Provided Support Parts Replacement
Phone Support
Remote Diagnosis
Web Knowledge Base Access
New Releases Update
Repair
Service Description 9x5 Next Business Day
Service Duration 3 Year
Service Location On-site
Service Main Type Maintenance
Service Sub Type Physical
Electronic
Service Characteristic Parts & Labor
Service Response Time 2 Hour - Phone Consulting - Availability 9x5
Next Business Day - Parts and Labor - Availabilty 9x5
Rackfinity is an Authorized HPE Business Partner, please contact us for additional HPE Renew solutions that can be customized to fit your requirements.
